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General News12th March 2020

Triple Gold for The Historic Dockyard Chatham

HMS Gannet

The Historic Dockyard Chatham is thrilled to announce it has received the prestigious Gold Award by VisitEngland for the quality of its visitor experience for the third year running.

VisitEngland, the national body promoting England as a world class tourist destination, has designed its awards to celebrate excellence within the visitor attraction sector and to showcase those businesses in the VisitEngland Visitor Attraction Quality Scheme (VAQAS) that go the extra mile to provide a high quality day out.

Of the 100’s of attractions taking part across the country only 17 attractions have reached the Gold standard as judged by VisitEngland’s team of independent assessors. Others to win the Gold Accolade in South East England are Bletchley Park, Paulton’s Park in Romsey and Waddesdon Manor in Aylesbury, with fellow Kent attraction Shepherd Neame receiving the accolade for Welcome.

Andrew Stokes, Director. VisitEngland said: “England’s attractions provide visitors with amazing experiences and these accolades recognise the outstanding customer service and quality on offer across the country. From Best Told Story interpretation to Hidden Gem and overall Gold, these accolades show that there is an attraction capable of capturing everyone’s imagination creating lasting memories and spreading the economic benefits from tourism.”

Amy Welsh, Head of Visitor Experience, Chatham Historic Dockyard Trust, said: “Chatham Historic Dockyard Trust’s philosophy is excellence in all that we do. As a visitor attraction, we provide an experience to this standard across all aspects of our business. This is the third consecutive year we have received the Gold Accolade, and with an even higher score this time, it is testament to our fantastic team who are committed to delivering the highest standard of service to all of our visitors.”

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