Experience Development Manager
Experience Development Manager
The Historic Dockyard Chatham, the best preserved of all Georgian dockyards, is the world’s most complete dockyard of the Age of Sail. Today, The Historic Dockyard Chatham is the leading example of a mixed-use heritage estate. A vitally significant historic estate delivering outstanding preservation, an award-winning independent museum, commercial estate, Higher Education campus, leading film location and residential community.
As a registered charity that employs over 140 staff and 300 volunteers, people are at the heart of our Dockyard community. Our culture strives for excellence across the board, and our team are hugely passionate and engaged in all aspects of our work. From historic building preservation through the diverse re-use of our historic estate, to engaging the widest possible audiences in learning about the significance and history of the former Royal Dockyard, The Historic Dockyard Chatham is a workplace like no other.
The Role
The Historic Dockyard Chatham is seeking an experienced and strategically-minded Experience Development Manager (EDM) to oversee the development and delivery of high-quality, visitor-focused products and experiences across the historic site. As a senior member of the Commercial and Operations team, the EDM will contribute to the sustainable operation of the museum, support the preservation of the Trust’s heritage buildings and ships, and drive growth in visitor engagement and commercial income.
The role includes leading flagship events and experiences, including family activities, the Call the Midwife Official Location Tour, Mission Christmas, and major annual events such as Armed Forces Day. The EDM will co-lead one of CHDT’s largest staff groups alongside the Visitor Operations Manager, ensuring a high-quality, safe, and cohesive visitor experience across all areas of the site.
About You
The Historic Dockyard Chatham is seeking an experienced and strategically-minded Experience Development Manager (EDM) to oversee the development and delivery of high-quality, visitor-focused products and experiences across the historic site. As a senior member of the Commercial and Operations team, the EDM will contribute to the sustainable operation of the museum, support the preservation of the Trust’s heritage buildings and ships, and drive growth in visitor engagement and commercial income.
Feeling a little unsure?
Not sure if you meet all of the qualifications? Let us make that decision.
Research shows that women and members of other under-represented groups tend not to apply for jobs when they feel like they don’t meet every qualification, when often they do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Equal Opportunities
As part of our commitment to Equality, Diversity and Inclusion, we aim to ensure a balance of representation and lived experience across our teams. We are committed to providing our employees with a work environment free from discrimination in which all can develop and thrive.
We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds. The application process aims to ensure that no real or perceived barriers exist and we are committed to ensuring the process is transparent, fair and as inclusive as possible for all applicants.
