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Hospitality Crew Member

At The Historic Dockyard Chatham, the world’s most intact dockyard from the age of sail and one of the best days out in the UK, we achieve excellence in delivering an exceptional visitor experience across all hospitality outlets.

As a Hospitality Crew Member you will be expected to deliver to the highest possible standard across all Hospitality operations, and in a timely and professional manner.

Customer service is key, and all of our clients and visitors should leave satisfied with the service we provided for their event or visit from start to finish.

You will have the chance to deliver events such as weddings, as well as the day-to-day visitor catering offers including both the Wagon Stop and Mess Deck.

Crew Members will work within a team to deliver a first-class service to all visitors over a variety of outlets including, but not limited to, The Commissioner’s House, The Wagon Stop and The Mess Deck.

Working to agreed event plans and achieving budgeted sales and expenditure targets for the Trust’s Hospitality department.

To follow health and safety, and hygiene procedures to ensure the highest standards as well as delivering day to day visitor catering and events to a level of excellence with a positive can-do attitude.

how to apply

If you are interested and would like to apply for this vacancy, please complete our application form. Applications should be made using the form only – only applications received in the prescribed format will be considered for the position.

Completed application forms can be emailed to Anna Marie Idle at amidle@chdt.org.uk or posted to:

Anna Marie Idle
Chatham Historic Dockyard Trust
The Fitted Rigging House, The Historic Dockyard
Chatham, Kent ME4 4TZ

Please note, due to the volume of applications we receive, we are not able to contact all unsuccessful candidates.

It’s all in the details

If you’re interested in applying for this role, please take time to read the job description and person specification.

You can download the application form by clicking on the link below.

If you require assistance in completing the form or need to make your application in an alternative format, please contact Anna Marie Idle via email on: amidle@chdt.org.uk

Job Description

Person Specification

Application Form

Group photo of female staff

Feeling a little unsure?

Not sure if you meet all of the qualifications? Let us make that decision.

Research shows that women and members of other under-represented groups tend not to apply for jobs when they feel like they don’t meet every qualification, when often they do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Equal Opportunities

As part of our commitment to Equality, Diversity and Inclusion, we aim to ensure a balance of representation and lived experience across our teams. We are committed to providing our employees with a work environment free from discrimination in which all can develop and thrive.

We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds. The application process aims to ensure that no real or perceived barriers exist and we are committed to ensuring the process is transparent, fair and as inclusive as possible for all applicants.

Other opportunities

We are currently also recruiting for the following roles: