IT Officer
The Historic Dockyard Chatham, is the world’s most complete dockyard of the Age of Sail; a world-leading maritime heritage destination. Committed to delivering exceptional experiences to all visitors, The Historic Dockyard Chatham is a welcoming environment that engages and inspires diverse audiences.
The Historic Dockyard Chatham, is the leading example of a mixed-use heritage estate, delivering outstanding preservation, an award-winning independent museum, commercial estate, Higher Education campus, leading film location and residential community.
As a registered charity, Chatham Historic Dockyard Trust employs over 140 staff and 300 volunteers, people are at the heart of our Dockyard community. Our culture strives for excellence across the board and our team are hugely passionate and engaged in all aspects of our work. From historic building preservation through the diverse re-use of our historic estate, to engaging the widest possible audiences in learning about the significance and history of the former Royal Dockyard; The Historic Dockyard Chatham is a workplace like no other.
The Role
The IT Officer will provide technical support, maintain systems and work closely with the Trust’s Managed Service Provider to keep the technology environment secure, efficient and reliable. In this role, you will troubleshoot hardware and software issues across PCs, laptops, printers, peripherals and common applications, supporting users in person or remotely. You will carry out routine maintenance and security tasks such as updates, patching, backups and system checks, while also managing user accounts in platforms like Active Directory or Azure. The role includes setting up and configuring new equipment, maintaining the Trust’s network and resolving connectivity issues, managing IT asset records and warranties, supporting IT projects including cyber‑security work, and producing clear documentation to assist colleagues.
About You
You will bring demonstrable technical skills and confidence in diagnosing and resolving hardware and software issues. Your understanding of system maintenance, security practices and routine operational processes will enable you to maintain a secure and dependable IT environment. You will be comfortable managing user administration tasks in systems such as Active Directory or Azure and confident in deploying and configuring IT equipment and applications. A good grasp of networking will help you monitor infrastructure effectively and resolve connectivity challenges as they arise. Strong organisational skills are key and you must have a supportive, proactive, solutions‑focused mindset to allow you to contribute meaningfully to ongoing IT projects and user and service improvements.
Feeling a little unsure?
Not sure if you meet all of the qualifications? Let us make that decision.
Research shows that women and members of other under-represented groups tend not to apply for jobs when they feel like they don’t meet every qualification, when often they do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Equal Opportunities
As part of our commitment to Equality, Diversity and Inclusion, we aim to ensure a balance of representation and lived experience across our teams. We are committed to providing our employees with a work environment free from discrimination in which all can develop and thrive.
We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds. The application process aims to ensure that no real or perceived barriers exist and we are committed to ensuring the process is transparent, fair and as inclusive as possible for all applicants.
