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Job Opportunity: Visitor Experience Manager

Visitor Experience Manager

Salary: £35,000 - £38,000 p.a (full time, permanent)

Delivering an excellent experience to all our visitors is at the heart of what we aim to achieve.  We are looking to recruit a Visitor Experience Manager who will lead our Visitor Experience team to deliver excellent service to all our visitors.

From guided tours of a submarine through to demonstrations of ropemaking, this is a varied and exciting role that will not only lead our highly experienced Visitor Experience team to continue to deliver to an incredibly high standard, but also identify improvements to our core visitor experience that make a visit to The Historic Dockyard Chatham one to remember for years to come.

Our ideal candidate will have extensive experience in managing a visitor experience in a busy, diverse attraction, have a passion for excellence and inspire teams to achieve.

How to apply

Applications should be made using the form provided below but should be supported by a full CV and cover letter (maximum length, one side A4) indicating your interest in the role.

The closing date for applications is 6th December 2021 with interviews taking place on 9th December 2021.

Completed application forms can be emailed to or posted to:

Kerry Childs
Chatham Historic Dockyard Trust
The Fitted Rigging House
The Historic Dockyard

If you require assistance in completing the form or need to make your application in an alternative format, please contact Kerry Childs on 01634 823800 or email:

We are an equal opportunities employer and committed to providing our employees with a work environment free from discrimination in which all can develop and thrive. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants.

Please note, due to the volume of applications we received, we are not able to contact all unsuccessful candidates.