|Are dogs allowed on site?||Yes they are but they must be kept on a lead at all times and are not permitted in any of the galleries & The Historic Ships.
We’d advise that it is a lovely location for dog walks but if you are wanting to look in the galleries etc. we’d recommend not to bring your dog.
If you are planning on bringing any other animals on site, please contact us in advance.
|Do you do disabled tickets?||
Disabled visitors enter at normal price (of age of ticket) and a carer free of charge. Carers will need to show a form of ID upon arrival. *This is for 1 carer only.
|I have a virgin experience voucher for a Call the Midwife tour /Festival of Steam & Transport/Salute to the ’40s- how do I book?||Please call our booking line on: 01634 823812|
|Is the site accessible for wheelchair users?||Yes, we have made the site wheelchair friendly but please lookout for the railway tracks to ensure wheels do not get stuck. If you need a wheelchair please contact us on – 01634 823800 – and we can book one for your visit.
Please see our Accessibility page for our Accessibility guide
|Does my annual ticket include entry to the Festival of Steam & Transport or Salute to the ’40s||No – these events are separately ticketed and would need their own event ticket. Discounted tickets are available online in advance of the event.|
|Can I bring a barbeque?||All barbeques (disposable and non-disposable) are not permitted anywhere within the Historic Dockyard Chatham site.|
|Can I bring my drone?||To ensure the safety of visitors present on the site and the privacy of our visitors, tenants and residents, we do not allow the use of unauthorised remote control aerial cameras, planes or helicopters..|
|How long does it take to visit the whole site||We are 80 acres – so we understand that you simply can’t see everything in 1 visit! This is why our tickets are annual tickets and are valid for 12 months. This allows you to come back again and again!
To full enjoy a day we suggest a visit of 4-5 hours.
|Can I just buy a day ticket?||We do not offer day tickets as although our tickets are valid for 12 months – they are great value even for 1 day!|
|What activities do you have on site?||Throughout the year we offer a variety of activities for children as well as out temporary exhibition programme. To keep up to date visit out What’s on page for dates.|
|What do I do if I have lost my ticket?||Don’t worry – all your details will be on our system! Simply pick up a new ticket upon arrival after giving your details to a member of team.|
|How can I check if my annual ticket is in date?||Please call our front of house staff who can check this for you – 01634 823826|
The Historic Dockyard Chatham is a Private Property and a working historic dockyard with the possibility of moving plant and vehicles. All visitors must keep to the designated paths and roadways. Please be aware that cobbled areas, paved areas, timber, steel etc walkways within The Dockyard may not always be even and can be slippery when wet. This may make some areas unsuitable for people with access problems or the elderly. You are advised to wear sensible footwear and we reserve the right to refuse admission into The Historic Dockyard, any exhibit or area within, to anyone not wearing such. Also, do not touch or climb on any exhibit unless invited to do so. All children under the age of 16 must always be supervised by an Adult. The owner and occupier of The Historic Dockyard will not be held liable for any loss, damage or injury that is suffered to the person or property whilst you are within The Historic Dockyard (however such loss, damage or injury is caused). PARKING IS AT YOUR OWN RISK.
Please enjoy a safe visit with us.