|Are dogs allowed on site?||Yes they are but they must be kept on a lead at all times and are not permitted in any of the galleries & The Historic Ships.
We’d advise that it is a lovely location for dog walks but if you are wanting to look in the galleries etc. we’d recommend not to bring your dog.
If you are planning on bringing any other animals on site, please contact us in advance.
|Do you do disabled tickets?||
Disabled visitors enter at normal price (of age of ticket) and a carer free of charge. Carers will need to show a form of ID upon arrival. *This is for 1 carer only.
|I have a virgin experience voucher for a Call the Midwife tour /Festival of Steam & Transport/Salute to the ’40s- how do I book?||Please call our booking line on: 01634 823812|
|Is the site accessible for wheelchair users?||Yes, we have made the site wheelchair friendly but please lookout for the railway tracks to ensure wheels do not get stuck. If you need a wheelchair please contact us on – 01634 823800 – and we can book one for your visit.
Please see our Accessibility page for our Accessibility guide
|Does my annual ticket include entry to the Festival of Steam & Transport or Salute to the ’40s||No – these events are separately ticketed and would need their own event ticket. Discounted tickets are available online in advance of the event.|
|Can I bring a barbeque?||All barbeques (disposable and non-disposable) are not permitted anywhere within the Historic Dockyard Chatham site.|
|Can I bring my drone?||To ensure the safety of visitors present on the site and the privacy of our visitors, tenants and residents, we do not allow the use of unauthorised remote control aerial cameras, planes or helicopters..|
|How long does it take to visit the whole site||We are 80 acres – so we understand that you simply can’t see everything in 1 visit! This is why our tickets are annual tickets and are valid for 12 months. This allows you to come back again and again!
To full enjoy a day we suggest a visit of 4-5 hours.
|Can I just buy a day ticket?||We do not offer day tickets as although our tickets are valid for 12 months – they are great value even for 1 day!|
|What activities do you have on site?||Throughout the year we offer a variety of activities for children as well as out temporary exhibition programme. To keep up to date visit out What’s on page for dates.|
|What do I do if I have lost my ticket?||Don’t worry – all your details will be on our system! Simply pick up a new ticket upon arrival after giving your details to a member of team.|
|How can I check if my annual ticket is in date?||Please call our front of house staff who can check this for you – 01634 823826|
Chatham Historic Dockyard Trust welcomes the news that museums and visitor attractions are able to reopen to visitors from 4 July.
We are actively planning to welcome visitors back to the Dockyard as soon as we are safely able to do so but this will be some time after 4 July.
We will make a further announcement to confirm the exact date as soon as we can.
In the meantime, much of Dockyard life has never stopped. Master Ropemakers has started operating again and we are taking forward bookings for filming, group travel and hospitality, including weddings. Call the Midwife Official Location Tours will resume shortly.
We would like to thank all our visitors for their understanding during this challenging period.
Last updated: 25 June 2020